Terms of Service

1. Acceptance of these Terms

By accessing or using this website, you agree to these Terms of Service and our Privacy Policy. If you use the website for a company or other organization, you represent that you are authorized to act for that organization. If you do not agree, please do not use the website.

2. Website purpose

The website presents general information about ZENYE, filter-manufacturing machines, production-line solutions, projects, resources and related services. It is intended for professional and business users.

The website is not an online store. It does not accept online orders or payments, and displaying a product, capability, specification or service does not by itself constitute a binding offer, promise of availability or commitment to supply.

3. Enquiries, quotations and contracts

You may use the website to request information, technical discussion, service or a quotation. An automated confirmation, acknowledgement or reference number only confirms receipt; it does not mean that ZENYE has accepted an order or entered into a contract.

Any sale, manufacture, delivery, installation, commissioning, training, support or other commercial engagement is subject to a separate quotation, order confirmation, sales contract or other written agreement accepted by authorized representatives. That separate agreement controls if it conflicts with these website Terms.

4. Technical and product information

Images, videos, drawings, layouts, examples, capacities, dimensions, performance descriptions and other technical information on the website are general references. Actual configuration and performance depend on the product, materials, tooling, process, operating conditions, utilities, maintenance and the specifications agreed for a project.

We may update products, designs and website content without notice. You should not rely on website content as a substitute for a project-specific technical assessment, quotation or written specification. You are responsible for confirming that a proposed solution is suitable for your intended use and local requirements.

5. Your submissions and uploaded files

You are responsible for the accuracy and lawfulness of information and files you submit. Do not upload confidential, export-controlled, unlawful, malicious or third-party material unless you are authorized to provide it and want ZENYE to review it for your enquiry.

You retain ownership of your material. You grant ZENYE and its service providers a limited, non-exclusive right to host, copy, review and use it as reasonably necessary to respond to your request, assess a project, provide support, protect the website and comply with law. Please use appropriate confidentiality arrangements before disclosing information requiring special protection.

6. Acceptable use

You must not misuse the website. In particular, you must not:

• attempt unauthorized access to the website, servers, accounts, data or security controls;
• introduce malware, abusive automation, denial-of-service traffic or other harmful code or activity;
• submit false, misleading, infringing, unlawful or fraudulent content;
• scrape, copy or extract substantial website content for a competing database, commercial republication or training dataset without written permission;
• remove ownership notices, impersonate another person or interfere with another user's access.

We may restrict or block access when reasonably necessary to protect the website, our users, our business or legal rights.

7. Intellectual property

The website and its text, design, graphics, photographs, videos, logos, product presentation, software and other content are owned by or licensed to ZENYE and are protected by applicable intellectual-property laws. You may view, download or print reasonable portions for internal evaluation of ZENYE products or services. No other license is granted.

ZENYE names, logos and product identifiers may not be used to imply endorsement, affiliation or authorization without prior written permission. Third-party names and marks remain the property of their respective owners.

8. Third-party links and services

The website may link to or use third-party services, including maps, analytics, advertising, security, email, WhatsApp and social platforms. Their services and content are governed by their own terms and privacy practices. We are not responsible for third-party websites or services that we do not control.

9. Disclaimers

To the extent permitted by law, the website and its general content are provided “as is” and “as available”. We do not warrant that the website will always be uninterrupted, error-free, secure or current, or that general website information will meet every user's project requirements.

Nothing in these Terms excludes any product warranty, service commitment or remedy expressly provided in a separate written contract, or any right that cannot lawfully be excluded.

10. Limitation of liability

To the maximum extent permitted by applicable law, ZENYE will not be liable for indirect, incidental, special or consequential loss arising solely from use of, inability to use, or reliance on this informational website, including loss of profits, production, data or business opportunity.

This limitation does not apply to liability that cannot be limited or excluded under applicable law. Liability arising from a separately contracted product or service is governed by the relevant written agreement.

11. Governing law and disputes

These website Terms are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles. Subject to any mandatory law that applies to you, disputes relating only to these Terms or use of the website will be submitted to a competent court in the People's Republic of China. Separate commercial agreements may specify different governing law or dispute procedures.

12. Changes and severability

We may update these Terms to reflect changes in the website, our practices or legal requirements. The “Last updated” date shows the latest revision. Your continued use after an updated version is posted constitutes acceptance to the extent permitted by law.

If any provision is held unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver.